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Order and Shipping Information

Orders do not ship on Saturday, Sunday, or major holidays. All orders are shipped complimentary at no additional shipping charge and are sent by 2-day FEDEX air and require a signature on delivery. For alternative shipping arrangements including international shipping, priority overnight, overnight, and Saturday delivery (additional shipping charges apply) please contact us info @suzannefelsen.com or T323.653.5400.

All orders are shipped in our custom Suzanne Felsen white gift box with satin ribbon.

International shipping is available - please contact for details.  All customs, taxes and duties are the responsibility of the customer.

Return Policy: We accept returns for exchange or store credit only: We do not issue refunds; jewelry must be returned in new condition within 14 days of receipt of jewelry: If you wish to return an item after receipt. please contact us by email or phone and we will provide return shipping details; Shipping and costs for the return are the responsibility of the customer.